Musto

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#1 Post by **Alpha1** » Sun Jan 05, 2014 11:33 am

Not exactly a gun shop but in 2008 I bought a Musto keepers jacket I like it a lot and use it for all my shooting activities. I broke the main zip on the Jacket and was quoted stupid prices to replace it. I emailed Musto their reply was send it to us we will replace the zip and post it back to you for £32.00. Excellent service. I am well chuffed. I just need to scrape the mud of it now and stick it in the post. :lol:

#2 Post by **johngarnett** » Sun Jan 05, 2014 12:13 pm

Check your pockets for any empty cases or, heaven forbid, live rounds before posting!!!

The Voice of Experience!!

JohnG :cornwall:

#3 Post by **shugie** » Sun Jan 05, 2014 1:26 pm

Musto have always been good with the servicing for their yachting kit, which is quite decent too.

#4 Post by **Alpha1** » Sun Jan 05, 2014 2:00 pm

When I told the wife I was sending it to be repaired she immediately took the jacket from me put it on a clothes hanger and went through every pocket. Don't think she trusts me don't know why. :roll:

#5 Post by **Polchraine** » Sun Jan 05, 2014 8:39 pm

Not a bad price ...

I told you they would sort you out.

#6 Post by **Alpha1** » Thu Jan 30, 2014 8:48 pm

I am well chuffed my jacket arrived in the post this morning not only have they fitted a new zip but they have replaced all the toggles and elasticated draw strings. They phoned me up to let me know it was in the post and told me that there would be no charge for the repair and return postage.
Considering I have had the jacket since 2008 I think that's out standing service.

Stuck · #7 Post by **Stuck** » Thu Jan 30, 2014 9:30 pm

Bloody good service that :goodjob:

#8 Post by **Polchraine** » Thu Jan 30, 2014 10:12 pm

Alpha1 wrote:I am well chuffed my jacket arrived in the post this morning not only have they fitted a new zip but they have replaced all the toggles and elasticated draw strings. They phoned me up to let me know it was in the post and told me that there would be no charge for the repair and return postage.
Considering I have had the jacket since 2008 I think that's out standing service.

I told you their service was good!

#9 Post by **Alpha1** » Thu Jan 30, 2014 11:55 pm

The wife looked the jacket over and gave it the thumbs up being a ex seamstress that's high praise indeed. I think I should pop it in the washing machine she said and it will look like a new coat. NO sign01

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