When ordering or paying online, beware card security

Had a good experience with a gun shop or rifle maker? Found a good deal? Tell us about it. Had a bad experience, TELL THE GUN SHOP!

Moderator: dromia

Forum rules
Posting of negative comments in the Gunshop section could bring unwanted criticism on the forum, having said that it is important to let members know if dealings with a Gunshop were less than ideal for you. To that end we will allow what will be known as the 'Scotsgun Ruling'

The Scotsgun Ruling:

>Add Gun Shop here<

"As I've yet to have a 'positive' experience there, I'll refrain from commenting further."

Beyond that please take it up with the Gunshop, if you do resolve the issue in a agreeable manner let us know!

This rule applies to the entire forum.
Message
Author
User avatar
shugie
Posts: 1602
Joined: Sun Apr 29, 2012 3:42 pm
Home club or Range: Sperry at Bisley
Location: near Reading
Contact:

Re: When ordering or paying online, beware card security

#11 Post by shugie »

There are also issues relating to the secure storage of customer data, full credit card details on an email in someone's inbox is not going to meet those requirements.

Worldpay used to be an alternative to Paypal, and Sage users can avail themselves of the Sage payments service, although I'd be astounded if that was cheap enough for very few transactions.

If they can't do any better, ringing the customer back to take the card details over the phone would be better than email.
Careful now/that sort of thing
User avatar
safetyfirst
Posts: 2651
Joined: Tue Nov 25, 2014 8:41 am
Contact:

Re: When ordering or paying online, beware card security

#12 Post by safetyfirst »

Worldpay and sage pay still require a host merchant account which are hard to come by for RFD's.

Taking card payments online without PCIDSS compliant security in place can land you a hefty fine.
User avatar
TattooedGun
Posts: 2515
Joined: Mon Jul 11, 2011 11:55 am
Home club or Range: Dudley Rifle Club, UKPSA, Bromsgrove
Location: West Midlands
Contact:

Re: When ordering or paying online, beware card security

#13 Post by TattooedGun »

safetyfirst wrote:Worldpay and sage pay still require a host merchant account which are hard to come by for RFD's.

Taking card payments online without PCIDSS compliant security in place can land you a hefty fine.
If an RFD has a PDQ, presumably they have a merchant account associated with it.
User avatar
daman
Posts: 699
Joined: Tue Feb 17, 2015 12:11 am
Home club or Range: NRA, BASC, BDS, Larbert, UKPSA, Recoil
Location: Falkirk
Contact:

Re: When ordering or paying online, beware card security

#14 Post by daman »

If you have a friendly web monkey ask them to add Stripe as a payment mechanism - probably the simplest and quickest way.

Less than half a days work in many cases I've seen.
Who? Me? Really?
User avatar
safetyfirst
Posts: 2651
Joined: Tue Nov 25, 2014 8:41 am
Contact:

Re: When ordering or paying online, beware card security

#15 Post by safetyfirst »

TattooedGun wrote:
safetyfirst wrote:Worldpay and sage pay still require a host merchant account which are hard to come by for RFD's.

Taking card payments online without PCIDSS compliant security in place can land you a hefty fine.
If an RFD has a PDQ, presumably they have a merchant account associated with it.
yes.
bofor

Re: When ordering or paying online, beware card security

#16 Post by bofor »

I am about to buy something from "Mossberg, in the USA" and they are not set up for UK individuals sales but promised to sell me an item if I send credit card details by email.
I have the full address as per their website and the international sales team contact.

In this instance would you do it ?
User avatar
TattooedGun
Posts: 2515
Joined: Mon Jul 11, 2011 11:55 am
Home club or Range: Dudley Rifle Club, UKPSA, Bromsgrove
Location: West Midlands
Contact:

Re: When ordering or paying online, beware card security

#17 Post by TattooedGun »

bofor wrote:I am about to buy something from "Mossberg, in the USA" and they are not set up for UK individuals sales but promised to sell me an item if I send credit card details by email.
I have the full address as per their website and the international sales team contact.

In this instance would you do it ?
It's not about whether or not you trust the intended recipeint, in this case the Mossberg retailer. Emails are inherently unsecure. Generally speaking, unless either someone is listening in to all of your or their communications, then the actual transfer of information should be secure, however if it's emaield it could then sit in their inbox indefinitely, and any subsequent breach in their email system could lead to someone unscrupulous getting your card details.

It's mostly uncommon, but it does happen on a massive scale.

You'd be better off sending your info in email and calling them or getting them to call you so they process it whilst you're on the phone, or write it down physically rather than enter it into their computer.

Statistically speaking, it's pretty unlikely anything would happen, but why risk it.
Rab

Re: When ordering or paying online, beware card security

#18 Post by Rab »

In this instance would you do it ?
I'd send them an email asking if it would be okay to complete the transaction over the phone that way the have your email address. Explain that you're not really happy about emailing your card details. I don't think I'd want to email card details but then that's just me.
Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests