NSRA shop

[mr smith]

Well things haven't got any better they had a black friday event 50 % off,problem being a lot of stuff showing on the website is actually out of stock and refunds galore are being sent out.

[Graham M]

Couldn't run and orgy in a brothel.

[Pippin89]

They even had to stop accepting orders because they couldn't keep up.

[Itskeith]

Hi everyone,

Just wondering if anyone has the email address of the NRSA shop please?

Yes - chasing up an order!!!

I can't seem to access their website at the moment:
"The Website is now closed in order for us to make improvements to the stock control. It is anticipated that this will be finished by the 15th April. The shop is still taking orders so please contact us in the usual way"

Yet can't find their email and phone goes to voicemail!

Thanks in anticipation.
Keith

[Graham M]

You are wasting your time Keith. They won't answer the phone , emails or their contact page, You would be quicker walking down to Bisley and seeing if you could actually speak to one of their useless employees.
I went through this last year and after sending dozens of emails and contacting them on there website AND phoning constantly only to be told there was no-one available to answer the phone. In the end I went onto the NSRA Facebook page and complained about their shop. Got an answer within 10 minutes only to find that the order wasn't even in stock.
The NSRA shop is the worst in the entire country if not the world. Their customer service is simply non existent

[Itskeith]

Graham and really good to know.

Going to save lots of time not trying to contact them then

Blooming shame really as I have just started shooting, am learning lots and wanted to keep a note of it all in a log book!

[nic]

buy a blank book from WH Smiths... does not have to be anything flash

[Itskeith]

Thanks Nic - doing just that

[majex45]

If you go into the shop they are nice people. However they never order stuff before they run out, they know the lead times to get stuff but always seem surprised when it takes a long time for delivery.
Don't even think about after sales service.
I bought an air pistol, when I went back for an extra cylinder they said they don't deal with that company any more.
I bought a second hand rifle, after a couple of weeks I checked the bolt number - it was diferent. They were not even interested in looking to see if they had the right one.
They had tramendous problems with target supplies a while ago with no targets available for their own competitions.
I think it is a management problem.

[Alpha1]

I dont understand why people still suport them.