I would like to share a story of good news for once. I had a Form stock grip on my Chiappa Rhino. It was bought by someone else as a gift so I had no details of the warranty, but I remember it being over the 2 year warranty period. Anyway, it cracked down the seam of one of the laminations.
So I put the standard one back on and immediately knew I couldn't deal with that and had to have another Form one. So I dropped them an email and said I know its out of warranty but wondered if they would give me a small token discount on a replacement. I got an email back saying "don't worry about the warranty period, send it back to us and we will send you a replacement". And sure enough, a week or so later I had a new one FOC.
Can't ask for better customer service than that!
Form Rifle Stocks
Moderator: dromia
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Posting of negative comments in the Gunshop section could bring unwanted criticism on the forum, having said that it is important to let members know if dealings with a Gunshop were less than ideal for you. To that end we will allow what will be known as the 'Scotsgun Ruling'
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Posting of negative comments in the Gunshop section could bring unwanted criticism on the forum, having said that it is important to let members know if dealings with a Gunshop were less than ideal for you. To that end we will allow what will be known as the 'Scotsgun Ruling'
The Scotsgun Ruling:
>Add Gun Shop here<
"As I've yet to have a 'positive' experience there, I'll refrain from commenting further."
Beyond that please take it up with the Gunshop, if you do resolve the issue in a agreeable manner let us know!
This rule applies to the entire forum.
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20series
- Full-Bore UK Supporter
- Posts: 4936
- Joined: Mon Nov 08, 2010 10:42 am
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Re: Form Rifle Stocks
We bought a Form Crusader stock for Debs 308, stunning kit, I spoke direct with the guys and got some advice during the process. Totally recommend them as a product and a company
Alan
Alan
A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools!!
Douglas Adams, 1952-2001 RIP
Douglas Adams, 1952-2001 RIP
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